TrackBack Auto is a Cairns-based vehicle protection service offering real-time GPS tracking, remote engine immobilisation, overnight monitoring, vehicle patrols, and investigative reporting. Our mission is to reduce vehicle theft and assist law enforcement through proactive technology and physical deterrence.

We use high-grade 4G GPS tracking units and fleet monitoring software developed by TrackN Pty Ltd. This system supports real-time location updates, motion alerts, geo-fencing, and remote engine immobilisation.

A certified technician installs the unit discreetly in your vehicle. Installations are typically completed in under one hour and include a demonstration of system features.

TRACKN units are non-invasive and professionally installed to manufacturer-safe standards. We advise checking with your car manufacturer or dealer if unsure.

Once reported to police and confirmed, our system enables real-time tracking. Once stationary and cleared by police, we can remotely immobilise the vehicle and dispatch a patrol to assist with recovery.

Yes, our monitoring is continuous. Overnight patrols and surveillance are part of our deterrence model, especially for high-risk areas or clients away on holidays.

Yes. We provide timestamped reports, route logs, and incident summaries that can support insurance claims or police evidence.

Absolutely. All tracking data is encrypted and stored securely in compliance with Australian Privacy Laws. Only authorised staff and police (upon request) can access your vehicle data.

Only you and our licensed monitoring team. We will never sell or share your data with third parties.

Most modern cars (sold in Australia from the early 2000s onward) do come with basic factory-fitted immobilisers as part of anti-theft compliance standards. These typically:

• Prevent the engine from starting without the correct key or transponder chip.

• Are passive systems — they activate automatically and are not connected to GPS or remote monitoring.

However, these systems have limitations:

• Easily bypassed by experienced thieves using relay attacks, key cloning, or diagnostic port exploits.

• No real-time tracking or shutdown ability — once the vehicle is taken, it's gone unless police spot it.

• No remote alerts or support for recovery — owners only find out it's missing after the fact.

Yes. Immobilisation only activates when the vehicle is stationary and safe, and only under police direction. We will never cut the engine while a vehicle is in motion.

Yes. TrackBack Auto and our operators are licensed under the Security Providers Act 1993 (QLD). All patrols, surveillance, and immobilisation actions adhere to legal and ethical standards.

No long-term lock-in contracts. The initial upfront cost covers your first 12 months. Annual renewal is optional.

Yes. Our team can remotely deactivate and uninstall the device if needed. We also offer transfer of ownership/setup for the new buyer.

We provide verified, timestamped digital reports, tracking logs, and incident summaries that streamline investigations and potentially reduce write-off rates.

Trained and licensed security officers operating from our secure base in Cairns conduct the response.

Yes. Clients receive access to a secure mobile app with real-time vehicle location, history, speed, and immobilisation alerts.